"Every single time I come to this location, he is exceptional. It’s not just how quickly he serves the customers; he is incredibly friendly, welcoming, and attentive to detail. He always makes sure to take care of my son. On the occasions when I visit and Khalil isn't there, I often find a group of women chatting away, while the kids run around in the back, creating a chaotic and unprofessional atmosphere. They seem to struggle with English, and it feels more like a family-run business than a fast-food establishment.
Khalil truly stands out. I even took the time to ask for his name because, as a manager at another company, I know the qualities I look for in employees throughout the city. We need more people like him! Genuine, cheerful, and understanding individuals are hard to come by. It's not every day you see a heartfelt review for a McDonald's employee, especially in New York.
Thank you so much, Khalil! You make a big difference."