"Crave started out as a promising experience, but quickly turned into a dumpster fire. My first time at Crave is also my last. To start out, Crave is very expensive for what it is. It?s similar to quick-serve at a theme park. You place your order at the counter, and they give you a number. Coffee is a whopping $5.00. Small Lemonade. Same thing. The cashier taking the orders was friendly, and accommodating. That was where I ordered the Chicken and Waffles, with a side of Bacon and a Lemonade. My total came to nearly $30. When I went to pay, I attempted to leave a tip before being informed that the company takes all the credit card tips, leaving nothing for the service staff. I?m sorry, but if I?m paying $30 for a cheap breakfast, the last thing I would want to do is chip in another 20% to the company coffers. The fact they don?t disclose this is shady, and reason enough to make me not want to return, but it gets worse. After waiting nearly 25-minutes for my food, it wasn?t remotely tasty. The waffles were ice cold and stale. The bacon was soggy and wet, and the chicken tenders were unappealing. The food runner with the blue Mohawk has an absolutely vile attitude. She was crass, unhelpful and absolutely useless if you need anything at all, aside from dumping a plate of food onto various tables. Every request I made was met with an unfriendly sigh, followed by a less-than-friendly response, and zero follow-through. I asked for sauce for the tenders, which never came. After asking twice, and another ten minutes of waiting, I politely took my plate to the counter and asked for a refund, which was promptly given. The many reviews about the mega-poor service and the highly-overpriced, less-than-tasty food are true. I would avoid Crave, even as a last-option."
