Grilled Chicken Tips
Duffy's

Duffy's

231 Darrow Road Akron, OH 44305-3801, United States

Pub • Fish • Steak • Cocktail


"I just put in an edit to mark duffy's as perm closed since this is not the name or owners anymore. However I started reading the reviews anyone who said their food quality started to suffer got a strange reply with copies of tremendously glowing reviews. I found it sad pathetic the owners felt the need to respond this way on EVERY one. Im sure they check the new place for reviews so I gotta get this off my chest. My family and I ate here for years always loved the food the long time servers, my son who just turned 14 grew up knowing most of them. however when they reopened after the fire the quality did go down hill. Cheaper off brand condiments on the tables cheaper meat was the most noticeable right away. My ex previously worked for a food distributor pointed out all the cheap stuff they were buying to cut corners a long time server revealed this as well. Facts are facts, you tried to cut corners it caused you to lose business close which is a shame. You took a great place ran it into the ground to save a buck. How much did it really save you to change to the cheap off brand ketchup?? Obviously not enough since you had to sell it off. Your long time customers know what your food tasted like before its insulting to all of us for you to treat us like we're stupid have no taste buds. You had a good run for many years when things got tough you tried to save , it didnt work. You can cram those good reviews down our throats but everyone started complaining about the food going elsewhere that's the bottom line. Stop insulting the people who kept you in business for years accept that you made a mistake drove us away. Just accept you messed up apologize for taking away one of our favorite neighborhood restaurants. You're continuing to make yourselves look desperate by ignoring what we were saying by trying to mask sugarcoat it with the few good reviews from people who prob didnt know the quality of the food in years past therefore had nothing to compare it too. Buck up admit that you f# %ed up. All of Ellet already knows. By the way, check reviews on other restaurants you will find the negative reviews are not responded to in the way you felt was necessary, which came off as very defensive uncaring.They usually go something like this: we were sorry to hear you had a negative experience we will take your comments to our staff for review so we may make your next visit a better one. We strive to give our customers a good dining exp hope we will get the opportunity to make it up to you somehow in the future. We value the opinions of our longtime loyal customers-good bad take them seriously so we can continue to grow improve. Something like that. Something to think about since it was us that kept you in business for years. Act like you appreciated us. The change in your food was the talk of ellet so accept the blame instead of trying to deflect. Thanks for giving us the many tasty years you did, but there could have been more once you realized the mistake but by that time it's obvious you didnt care anymore."