Phone: +18654741819
Address: 900 Merchants Dr, Knoxville, TN 37912, 37912-3410, United States
City: Knoxville
Menu Dishes: 35
Reviews: 17491
Website: https://austinssteak.com/
"We never have any problems out of this restaurant. Food is always good. Service is always good. We ate in on Monday. 8/19. They double charged my card. I called and asked them about it and they said give it 12 hours and if it’s not resolved call back and speak to the general manager. So the next day I called to speak to the general manager and was then told oh it could take 48 to 72 hours if it’s not back by Friday call us and let us know I call back today. They’re telling me well if it’s not Monday call us and let us know. they are not offering to do anything to fix the situation. They just keep telling me to call back. $50 is a lot of money to just be wasted. We will not be back again due to this experience and I will let others know not to use a card there or to avoid it."
All prices are estimates on menu.
Knoxville offers Southern hospitality with a vibrant arts scene, outdoor adventures in the Great Smoky Mountains, and classic Southern cuisine like barbecue, cornbread, and fried chicken.