"We went for Mother’s Day. We were first to arrive and asked to wait while they had a staff meeting, which was ok since we were a few minutes early. After getting seated, while placing our order, we asked how the eggs were done with the steak and eggs. My wife was ok with poached, but asked for the sauce on the side. I asked for a substitution of poached for fried. When the dishes were delivered, several things were not as we ordered. When i stated these entrees were not as ordered, we were told “that’s how the chef serves it”. I wouldn’t have selected this had I been informed I wasn’t getting what I ordered. The steaks were tough, too well done and small. When a second staff person came over, she dismissed our concerns and told us “the chef does it all the same, we can’t have special orders with 200 meals”. Later the manager walked by, and told us he wasn’t charging for 1 of these. I told him I would have preferred to just get my order as expected and he also admitted the chef isn’t flexible. Apart from that, our daughter ordered chicken and waffles which were such a small portion she wad still hungry. The value is not in keeping with other options we are used to and the lack of attention to customer requests is really amazing. If the chef isn’t going to do it our way(is it really too much to ask to have the sauce on the side? then come and tell us and we will select another choice. The choices were very limited, the portions too small for the price and they didn’t try to make us feel like they were even willing to meet our needs. With plenty of other choices, we won’t return, and we were left with the impression they don’t even care. Not recommended, which is a shame since it’s close, very historic and has such potential."
