Grilled Teriyaki Chicken Panda Cub Meal
Panda Express

Panda Express

1170 Renaissance Pkwy, Rialto I-92376-2404, United States, 92377

Food • Cafés • Chinese • Chicken


"Went to the drive thru tonight for a three entree plate, was told to hold on a minute and i politely replied take your time , ...... that apparently was my first mistake. After about 3-4 minutes, girl asks what id like to order, as i proceed to tell her id like a three entree plate with all chowmein, her response was would you like chowmein or rice i repeated my order of chowmein, and then as i ordered two of the three items, i was told to hold on mid order. I then waited aboit 2-3 minutes, and a different girl then asked me what i wanted again. I repeated my order, again and finished with that will be all . Girl replied well if thats all, pull up . Irritated at this point but not yet mad, i finally got to the window, and asked what my total was, the girl responded... what did you order again, so for the third time i reapeated my order in clear detail. The girl then rolled her eyes at me and walked away and another female worker approached the window, and asked me for a fourth time what i ordered....i now asked to speak with the manager clearly being quite upset. Now here Liz the manager enters the story, when she came to the window i explained what had happened, and she responded ill see what i can do what did you order so i told her with a bit of irritation stating this would be my fifth time repeating my order, and i still have not been told my total, she then rolled her eyes at me and got an attitude and asked if the shrimp i ordered was honey walnut or spicy, with quite a smirk on her face as if she was intentionally trying to irritate me further. She then walked away and i waited for 5-6 maybe 7 minutes i then just drove off not even wanting the food anymore. This establishment has never been uphill so i cant say it went downhill, ever since Liz has been manager of this place, its nothing but constant attitude and horribly trained employee 's. Sad to say with the new wage increase, the owner will lose business more and more until this is resolved, either retrain Liz or find someone who 'll treat the consumer with respect and appreciation. Tonight was my last visit to that location."

Panda Express

Panda Express

1320 El Paseo De Saratoga, 95130, San Jose, United States

Food • Asian • Chicken • Chinese


"Hello, I 'm really really disappointed on the services and our meal today, location 1320 El Paseo de Saratoga, San Jose, CA 95130, My wife went over to panda today to grab dinner she had the worst experience ever, the person serving was rushing her demanding her second entre saying anything else anything else anything else my wife said hey there 's no body behind me what 's the rush, and the person completely ignored her and moved away. She then called me to ask me what I wanted while she was getting her plate served. I wanted to try a new special, so I asked for that. And the person behind told what do you want, anything else while she was on the phone with me, They rushed her to the cashier, she also asked for broccoli beef as well while she was paying cashier told , You waiting on cream cheese ragoons. My wife said no I asked for broccoli beef, there was broccoli beef on the dish and also it 's on the box B1, why are they asking her if she is waiting for creemecheese ragoons. Then they asked her to pay, $30 dollars didn 't offer her any drinks nor to make a donation. Yes, a donation is part of the 5 demands that panda asks for a cashier. As I worked at panda for 3 years as chef/ lead, under Cris,Fady Nina, and Ignacio aka nacho one of the regional chefs my locations were the valley fair mall, Campbell location north and 1st oakridge mall, and others . Panda is and will be one of my faves. But the way she came back almost crying for the poor quality and services is not right. She didn 't get any receipt of the order. No sauces, no utensils, and to top it off, I open the plate half my chowmein is uncooked her broccoli is hard to bite. This was my worst plate ever. I don 't like to make complaints, but Panda, you let me down. I would like to receive some sort off recompense or an apology, I wish I could attach the pics here. Please contact me back I 'm frustrated and angry this was in fact the worst experience ever."