"I used to love this place. However due to changes in their process, you walk in one door, choose what you want off of a piece of paper menu and pay at that register. To be fair, if something you want is not on the menu and they have the means to make it, they will. Once you make your purchase your order is sent to the kitchen. You then go to a refrigerator and grab any drinks you ordered like a juice or water, milk, etc. So now you carry your drinks into the dining area and find a seat. If you wanted coffee you then go to a coffee area and pour it from carafes and make it the way you want and carry it back to your seat. When your food is ready a wait person will bring it to you. The silverware is to go style set with a plastic fork, knife and spoon. If you want to top off your coffee, I honestly do not know how that works. If you want anything else to add to what you ordered and might have not done so at the counter earlier, like a juice, short stack of pancakes or whatever, you go back to the counter and repeat the process. Order, pay, grab your own drink, go back to your table and then your food if you ordered more will be out shortly. The feel of this diner is now more like a pure take-out place where you have the option to sit there and eat at picnic tables outside (which you can) or sit inside. Take it or leave it, that is just my own personal opinion. Lastly, the food was pretty good and had not reallychanged since I was there several times in the past. I 'm not knocking that aspect of this place."
