"My donut order, half chocolate half glazed was cold, not even room temperature, from a few days or day ago....at 7 am...my first time trying this Shipleys and they didn't get the memo, that's not how Shipley does it. I'm used to FRESH Shipleys or at least baked that day. What an expensive disappointment all for $12.49. Thought of taking it back but decided to not give them my business anymore."