"I placed an online order for some tacos, a burger and some curly fries. I ordered six tacos (three orders) and when I got home, we noticed there were only five tacos in the bag. I live about 10 minutes outside of town, so I called the restaurant to speak with someone just to let them know I was driving back to get my taco. No answer, the line was busy...I called back five more times but nothing. I get to the restaurant and found the manager outside smoking with another gentleman, not sure who he was. The cashier who originally gave me my order the first time opened the window and I explained what happened. She asked me if I wanted the taco or a refund. I pretty much lost my appetite by this point, so I said I will just get my money back. Not once did I demand a refund for the whole meal which was $14.00 and change, just the one taco. She was nice at first and told me to pull around to the front. All of a sudden, her professional manager came busting through the front doors saying that she needs the food and credit card I used in order to process a refund. I told her I left the food at home for my family to eat but just wanted a refund for the one taco since I purchased six and only got five. The man I saw her smoking with then joined her at my car window and said there would be no refund for the order and I said, Sir, I am not requesting a refund for the entire meal, just the one taco! He said because I did not bring the food back there was nothing he could do. Meanwhile, the manager is yelling that she personally verified the order and checked it twice, etc. I told both of them why in the world would I drive all the way back to town for one taco??? BECAUSE I PAID FOR SIX AND RECEIVED FIVE, that 's why!!! By this time, the manager stormed back into the restaurant and the original cashier came outside to get in on the bullying game. I asked her in front of the man to clarify that I only wanted my money back for the taco, when all of a sudden she turned on me saying that I did request a refund and they have me on camera requesting a refund. I say pull the camera footage and no where will you hear me asking them to comp my meal. This is a prime example of terrible management, terrible coaching and some bizarre game to be right over one little taco. Sad."