"We buy our 5-lb. bags of coffee for the apartment here. The coffee is solid, but I have to say, Nanu is the real reason I’m leaving a review. She goes way above and beyond to make sure our order is right, and is always super helpful and friendly. Once our coffee was a bit late arriving from the roasters, and she gave us her own employee perk can to tide us over! Seriously, it’s so hard to find folks like this anymore. Make Nanu a managing partner, seriously. Thanks so much for the great customer service experience. We’ve gotten used to little more than an inchoate mumble and a look of annoyance from the employees at half the spots we visit. It’s so nice to have a good experience here. Service: 5"
