Honey Moon
Sakura Asian Cuisine Sushi (mariner Blvd)

Sakura Asian Cuisine Sushi (mariner Blvd)

128 Mariner Blvd, Spring Hill, FL 34609, USA, United States

Asian • Steak • Pickup • Chinese


"Extremely disappointed. My wife and I have eaten here 20 times and always enjoyed our experience. They never have two people sitting inside so I always make a point to let the staff know that their food is great. We recently moved 20 minutes away and while in the area today we ordered our usual, my wife’s sushi rolls and my shrimp and broccoli hibachi lunch. Picked it up and the lady that checked me out was very kind and when I asked to her to ensure that my wife’s soy sauce was inside the bag she had stated “let me check myself because good help has been hard to find and staff has been screwing up the orders lately after being trained.” The sauce was in fact inside and I went about my day. Got home and opened my hibachi platter which usually has shrimp, vegetables and broccoli on one side and rice on the other side; but found that only half my tray was present and completely missing the rice. We called figuring it was an honest mistake and now being 20 minutes away, had no intentions on returning for the rice, we had just hoped to maybe be offered a half refund for the missing food. Not only did we get denied for any refund whatsoever, the male on the phone immediately accused us of lying and said multiple times that “it is impossible and that we are lying to him.” In no way do we have the time or desire to call a business on a Friday afternoon and create a story about missing rice if it were not true. We offered to send him a picture and again he accused us of lying and refused to show one ounce of sympathy toward their mistake or take an ounce of ownership for their mistake. Icing on the cake was that the quality of my wife’s sushi was the worst it has ever been and the quality of this place has clearly taken a turn for the worst. The lack of professionalism displayed today was disgusting and we’ll never return. Mistakes happen, but for a business owner to immediately and repeatedly accuse his own customers of lying, is incomprehensible. Never again, I hope the rice was worth it."