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Panera Bread

Panera Bread

8076 Mediterranean Dr, 33928, Estero, United States

Coffee • American • Fast Food • North American


"7/16/2022 I am a long time Panera Bread customer and do like their food. But, today I had a disgraceful experience in their Coconut Point, Estero FL store. I placed my order and sat at a table. When my buzzer went off signaling that my food was readyI proceeded to the counter. When I arrived at the counter my food was the only food on the entire counter and there was aperson standing in front of it blocking my access to the food. I tried to reach for it but could not get past the person toreach it. She turned around and looked at me then turned her back to me again without moving and responding in any way. I saidin a normal voice that I would like to get my food. She (Meghan turned out to be the manager) gave me a dirty look andpushed my food across the counter knocking the sandwich off the plate. I then asked her if I could get some condiments whichshe was blocking also. She nearly threw them across the counter. I told her I did not understand her rude behavior and sheyelled that is it, I am calling security. Security came to my table and said I have to leave. I told him what happened and hesaid he understood and suggested that I let Panera corporate know what happened. I asked for a refund for my meal and Meghan said that is not going to happen. I asked for take out boxes to take my meal and she gave me a Dirty box. Igathered my food and left. She yelled at me on the way out the door that her name was Meghan and to make sure that I spelled itright. As a human being, let alone an employee I would apologize to anyone that I was unintentionally standing in their way. Ican not understand how anyone can keep a job with such behavior. I see by the comments that it appears to be a commonoccurrence at this location. Good food. Decent prices. Unbelievably terrible customer service ! ! !"

Panera Bread

Panera Bread

4840 Osage Beach Parkway, Osage Beach, 65065, United States Of America

Cafe • Pizza • Salads • American


"Panera Bread is a very reliable place to get very good food and excellent drinks. I really don 't use the the bakery service much anymore, though I used to like to get there bagels and baguettes, which have always been good. Every so often I will bring some bagels into work. I do wish that Google listed an additional rating category beyond food, service, and atmosphere. Namely, value. My son and I got lunch and with tip it was $55. He got The Spicy Take Chicken Sandwich and I got the Green Goddess Cobb salad. He got a mango smoothie. I got one of their sugar-free charged drinks (with caffeine). I am torn, because the salads are always excellent. They really are clean , meaning there is no old or wilted lettuce like you often find in salads many places. You don 't need to look through your salad to try to pick out the unfresh gunk. That is certainly worth a lot. I 'm not absolutely sure it is worth $20, but I do have some additional add-ins. Anyway, we go here because they are absolutely reliable, and because we can put in an online order using their app and by the time I drive from my house to the restaurant it is ready for me to grab off the shelf. We rarely stay in the restaurant to eat. Anyway, Panera is right near some kind of economic tipping point where their higher prices are just barely justified by the quality of their food. I 'm sure that is exactly where they want to be."

Panera Bread

Panera Bread

8531 State Highway 151, San Antonio, 78245, United States Of America

Salads • Catering • Green Tea • Sandwiches


"All Panera sites have different problems (some of them so bad that I don't just go, but this particular location is the worst in food quality and preparation: the order is never ready for the planned time, the quality or appearance of the baked goods could look from sad to terrible, Bagels often look flat and not appetizing (I'm pretty much confirming other bad reviews). But this week they went beyond and beyond to get the price for the “wurst Panera ever”: I ordered a box of bagels and cream cheese for pickup, and a small pastry bag, went to the quick pick-up shelf, took my order and went to work. I trust the receipt and the person in the café who said that they are checked items and cream cheese are in the box with the bagels, and I should not have two cream cheese tubs were not in a box. What is the point of bringing Bagels to treat your colleagues and not with cream cheese to supplement them? Just chew the bread? So I called, talking to 3 different people, impossible to prove that it was missing (of course!, so I just gave up trying to fix their inability. Served back and paid for two pans of cream cheese and one of them was a terrible quality it had previously frozen (not chilled as for food quality when I opened, there were ice crystals and it was all healed and smelled disgusted. What a waste of time, money and energy. And the staff is also very unpleasant."