"I never go out of my way to leave a negative review for a business. But my family and I visited One Hummus last week for some falafel sandwiches, and when our order arrived the bread was cold. My mom asked why it was cold, and the server said (in arabic) We 're not a bakery, we buy our bread from somewhere else. She asked him if they had a toaster.. and instead of offering to heat it up, he said We heat our shawerma bread, not the falafel. and walked away. Customer service is everything for me, so although I frequently purchased their falafel and sides, they will no longer have my business."