Insalata Pantesca
Nando Milano Trattoria

Nando Milano Trattoria

2114 W. Division St., Chicago 60622, 60622-3073, United States

Fish • Meat • Pasta • Seafood


"VERY UNPROFESSIONAL ESTABLISHMENT. AFTER SEARCHING ONLINE THROUGH OPEN TABLE FOR RESERVATIONS, I SAW THEIR LATEST TIME SLOT WAS IDEALLY, I WANTED RESERVATIONS FOR SO I CALLED AND SPOKE WITH THE HOST THAT REASSURED ME THAT I DID NOT NEED A RESERVATION TO BE SEATED AT I FOUND THIS VERY HARD TO BELIEVE ON A FRIDAY EVENING IN A BUSTLING NEIGHBORHOOD SUCH AS WICKER PARK. SO AS A SAFETY NET I TOLD THE HOST THAT I WOULD STILL MAKE RESERVATIONS BUT I'D MAYBE GET THERE CLOSER TO I WAS ASSURED THIS WAS FINE. WHEN ME AND MY GIRLFRIEND ARRIVED AT THE RESTAURANT WAS PACKED AND THERE WAS NO HOST AT THE DOOR. WE WAITED ABOUT MINS FOR THE HOST/MANAGER TO COME SPEAK WITH US. I MADE CONTACT WITH HIM MULTIPLE TIMES BEFORE HE WALKED OVER AND HE PRETTY MUCH IGNORED OUR EXISTENCE. WHEN HE FINALLY ARRIVES TO THE FRONT, I INFORMED HIM THAT I WAS THE INDIVIDUAL THAT HE SPOKE WITH ON THE PHONE EARLIER IN THE DAY AND STATED WE HAD RESERVATIONS AT HE SEEMED TOTALLY UNCONCERNED WITH OUR PRESENCE AND STATED IT WOULD BE A WAIT. AS A MANAGER OR HOST YOU'D AT LEAST EXPECT SOME TYPE OF APOLOGY FOR THE WAIT SINCE WE HAD RESERVATIONS AND ON TOP OF THAT WERE REASSURED THAT WE WOULD HAVE 0 PROBLEM BEING SEATED AT AT THIS POINT IT IS NOW WE STILL AREN'T SEATED AND THE MANAGER IS OFFERING NO TYPE OF CONSOLATION FOR OUR LONG WAIT. HE HAD THE NERVE TO CATCH AN ATTITUDE WHEN I ASKED HOW MUCH LONGER THE WAIT WOULD BE AND IF HE REALIZED WE'VE NOW BEEN WAITING FOR MINS AND HAD A RESERVATION. HIS ATTITUDE WAS TOTALLY CONDESCENDING IN NATURE AND HE STATED THAT WE COULD GO SOMEWHERE TO WAIT IF WE DIDN'T WANT TO WAIT THERE. I STATED WOULD THEY GIVE US A CALL WHEN A TABLE WAS FREE AND HE STATED NO, WE SHOULD JUST COME BACK IN AT THIS POINT IT BECAME VERY CLEAR WE WERE NOT WANTED IN THIS ESTABLISHMENT. AS A BUSINESS OWNER MYSELF I FOUND THIS SERVICE VERY DISTURBING AND WE DECIDED TO NOT PATRONIZE THIS ESTABLISHMENT."