"To make matters worse, our server tried to argue that our pizza, which was missing some toppings, was correct by tearing it apart to show us. But we were right, and we ended up with a messed-up pizza. We would have asked for a replacement, but after spending over an hour there, we were just eager to leave. My husband reluctantly ate what they served him. On top of all this, we had to remind our server multiple times each time we requested refills or sauces, leading us to conclude that our previous experience with poor service was not just a one-time fluke; it's seemingly their new normal.
I would say their delivery service was better, but the last time we ordered, we were told it would take 30 to 45 minutes. After waiting an hour, we called, and the server said it should arrive shortly. Another 30 minutes went by, and when we called again, they were clueless about the delay. Overall, it took nearly two hours to receive our wings, which we had ordered to accompany a pizza from another place because we didn’t trust their service. By the time the wings finally arrived, everyone else had finished eating.
I’m not sure what’s going on with the management—or the lack of it—but it’s clear there’s a reason the restaurant has been nearly empty every time we’ve visited lately."
