"What happened? We came here on a Friday for lunch, around 11:30AM. The wait was 25 minutes, which was short for Joann's. On Saturday nights, wait times can exceed 60 minutes. When we sat there at the bar we were initially given only one menu and the service was overall pretty slow: asking for our order, providing utensils, checking back in with us. The food was delicious; however, I did find a piece of plastic in my food. I alerted the manager who promptly offered a refund"