"Frustrated, we asked to speak to the manager, but his demeanor was less than sympathetic; he came off as somewhat condescending. He informed us that our order had been placed late by the bartenders, despite the fact that we were seated in the main dining area, not the bar.
Eventually, our food arrived, but we were already running late for our show, so we had to rush through our meal and drinks. The manager did offer to cover the cost of our beverages, but after that gesture, he disappeared. When the check finally came, we found that the alcohol charges were still included. One of the bartenders argued with us about it before finally removing the charges.
Clearly, there was a breakdown in communication between our servers and the manager, which only underscored the feeling that our experience didn't matter to them. If you decide to dine at The Neighborly, be mindful of who is taking your order and serving your table. If it's a bartender, they may get sidetracked and neglect your order, resulting in the same unpleasant experience we had."
