"Lost a star for consistency, or, more accurately, inconsistency, I should say. This place is different every time and different at every location, too. This time I ordered a large pie with peppers, mushrooms and onion. She said 20 minutes, which I understand is her next guess. Anyway I got there in 25 to find them very busy. I mean, flowing out into the parking lot where people were fighting for parking, kinda busy. So the place was a madhouse but the girl that took my call also helped me inside. She was a gifted multitasker with a very pleasant way about her. She told me 10 more minutes and took my money. I came back in 10 minutes, she recognized me immediately, smiled and handed me my pizza. It was exactly as I ordered it, perfectly cooked and delicious. If you like NY style pizza, try Rico's on Bay Rd. (Bee Ridge just West of 41) and then hope you catch them on a good day."