"Yesterday, I went to a Subway (which I never do). I purchased the California turkey club sub. I had never had one, I RARELY eat meat, but it sounded good. The one thing that sparked my attention was the avocado, so that made it a done deal. The sandwich was good, but you could tell the bread was over baked, so when they toasted it, it made the bread so hard you could literally not bite through it. So I just ripped the hard creator of which left little bread. Anyway... todayI had a meeting, and upon leaving, I glanced over and low and behold there was a Subway. This Location. I immediately thought of how good that sandwich would have been yesterday if the bread had been right.As fast as my feet could get me there, I walked in, and I ordered. Now mind you, there are 20 sandwhiches to choose from. Only 3 out of the twenty contain avocado.The young man who greeted me (if you could call that a greeting) took my order and commenced to make my sandwich. I told him I would like it to be made just as it is.He made the whole sandwich and then proceeded to tell me they had no avocado. Of course, I got pissy due to the fact that this condiment was one of the main factors that I ordered this particular item.Why would you not check to see if you have a condiment that only goes on 3 of your sandwhiches??? Baffling.I wasn 't going to make him throw it away, so I left my sandwich there and went next door to the store and got the avocado myself, came back and proceeded to finish making it as stated on the board.Overall, the sandwich was great. The service stinks. No protocols are being followed here. One guy has extremely long dreads. No hair net, so as he is leaning to make sandwhiches, his hair is literally flopping all above all the food. There are no name tags on either of the young men that work there. The fresh juice bar, which is another reason I went in, was anything but fresh. The strawberry lemonade was gross, and the inside of the machine was dirty. The mango drink was old and watered down. The store itself, especially the floor, is dirty.I do not do franchise or chain restaurants, and this is a prime example of why. There is no consistency. You try and try in hopes one of them, just one will become your go to when you get in the mood for something different. This will not be a location for me. I doubt any of them will be."
