"I loved this coffee shop. I brought all my friends and family here because i loved their coffees and acai bowls, not only that supporting a local business means a lot to me as well. As someone who has not only worked customer service for 10+ years i’ve worked at multiple coffee shops and currently manage a grocery store…the customer service I received today was appalling. I have supported this business since it first opened and order from them very frequently. Like most consumers, I work…I don't always have the luxury of going 30 mins out of the way to get a coffee. I pay a premium for postmates, not only that when I order from them off of postmates one item is typically $15.00 which I have happily paid multiple times. Adding another item typically makes my order 30+ dollars and on top of that being at work doesn't allow me time to enjoy a second item from them. Regardless, I don’t think this shop cares about you as a consumer unless you are spending a chunk money at their shop and with the current climate of the economy I have reason to believe i’m not the only one ordering a single item when their coffee is already $9.00. This note is extremely out of touch and suggests that I should spend my money else where and that I don't matter to this shop unless i’m paying 30+ dollars in a transaction. Thanks SO MUCH!"
