"Edit 4/17/2022: I won't take away a star, but I'm really disappointed that the loose chopped chai I purchased isn't as strong as what I enjoyed at their location. The staff member who packed my loose leaf suggested mixing my chopped chai with black tea, as that's how it's typically brewed. However, that has resulted in my having a bag that feels more like black tea than chai. At the register, I was cautioned that the chai was quite spicy, which is exactly what I love about it. It was so delicious! I wanted that same experience for every cup at home. I guess I'll skip the black tea next time."