Lettuce Mix
Twigs Tavern Grille

Twigs Tavern Grille

401 6th St SW, 55902, Rochester, United States

Beer • Wine • Full • American


"I will start out by saying I made a reservation for 2, a day in advance for Friday evening, as I know they get busy. I had to make an addition to our reservations (1 person and room for a stroller), so I called to make sure that would be okay and to adjust that accordingly. The person who answered my call made sure that could be accommodated and stated it would be no problem and that our table would be indoors and they even changed our table so that it would no longer be a high top table like originally planned so that it could be easier for the stroller. We arrived to our reservation at 6:30 right on time that evening and were brought outside to be seated. I made sure to say something to the wait staff and said we requested an indoor table and being seated outside would not work for us, as we have an infant with us that does not have a jacket, hat or mittens and the sun went down. I was greeted by the manager who told me that they had no spots for us indoors and attempted a pity solution of “we could get a blanket”. You can get me a blanket in a restaurant but not a table for me that I reserved and spoke to someone about being indoors and be accommodated for our stroller? Instead, management would rather have me take my preemie infant outside and sit when the sun is clearly down and it was clearly going to get colder? There was no “I’m sorry, we gave your table away” or “I’m sorry we didn’t plan accordingly and timing isn’t working out the best for our table” or even a “you can take a seat here until we have a table for you”. It gave us a bad taste in our mouth. It was a horrible experience for us. Mind you- I’ve been a restaurant manager before. I’ve been on the other side and I’ve also been a server (8 years of experience). Super disappointed at the lack of care or acknowledgment of the problem."

Mandala Kitchen

Mandala Kitchen

1100 S Lamar Blvd, Austin I-78704-0119, United States, 78704-0049

Full • Lunch • Kitchen • Catering


"CALL BEFORE to make sure they are still open and in business! I wanted so bad to try out Mandala 's today, but it seems that they may be shutting down. I recently moved within <1 mile, so I decided to walk there so that I could have lunch at 11 am (when their website and sign on the door say that they open) before my appointment at Finley 's at noon. When I arrived at 11 am, the door was locked. I stood there for 10 minutes, knocking on the door every 2-3 minutes. Finally, at about 11:10, a guy came out and told me that they were closed. I asked him if he meant that they were closed for the day or permanently. He said that he didn 't know and that no one was here, including the manager, and that he was just a worker. I ended up having sushi next door. When I went to Finley 's, I asked what 's the deal with Mandala 's? Their exact response was it 's so sad, because their food is great, but it is almost ALWAYS empty and they suspect that it is closing down. I hate to say it, but the attitude of the guy who finally opened the door confirms my suspicion. He couldn 't even confirm whether they would be open at all today. In addition, not only was there no manager, but there were no servers, bartenders, or other staff present. I honestly feel bad for them and would love to give them another chance. Some simple things like posting something on their door and website saying we will be closed today or opening at a specific time would have sufficed. Making someone knock on the door for 10 minutes before someone finally came out to say they are closed just isn 't cool."