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Cheese • Burgers • American • Fast Food
"I've been to this Burger King twice—once using the drive-thru and then dining inside. The drive-thru lines were quite long, but I was pleasantly surprised to find that I was able to place my order and receive my food quickly on both occasions. The staff greeted me with friendly hellos, accurately took my orders, and handed over my food within just a few minutes, all while thanking me. I've really enjoyed the flavor of my Whopper burgers, and I noticed that the fries seem to have improved since my previous visit. However, I felt that the chicken sandwich wasn't as flavorful as those from other restaurants, though it was still decent."
Burgers • Fast Food • International
"I was in the drive-thru line when a girl named Sara assisted me and provided terrible customer service. She stated that she does not assist Mexicans and told me to go back to Mexico. She also mentioned that she was racist and believed that my people should not live in the United States. I am fluent in English and have lived here my entire life. This behavior was very unprofessional and I will be taking legal action against Burger King."
Burgers • American • Fast Food • Breakfast
"Cashiers Deviny and Brittany have service skills. I don’t see what is wrong with some of these people leaving negative reviews on here. I have never had bad service. Cashier Deviny always lets me know that I rule the kingdom which makes me feel cool. ️ The 2/$5 whopper jr. Duo is tasty. I love getting one bbq bacon and cheese and the other plain. Also some of you need to keep in mind that they are teenagers working at a burger place not your servants or maids. If you treat them badly you get bad service for being a bad person. Sincerely someone who has had a food service job. Parking: I suck at parking so I park far away at dominos because their parking lot is always empty."
Chicken • American • Fast Food • North American
"this place stole my heart when I appeared in my schoolbus and literally waited for me on the drive-thru when I went up. Most places are not very for people who are in vehicles. too big to go into the entrances and most places do not allow to go through the people through the drive thru, but these people are epic! will come back again, you know that arby has her flesh?"
Full • Casual • American • Catering
"It was my son's and husband's birthday. When we got there there was only 6 people . We waited over a hour and still got our order wrong . How do you mess up hot wings. We ordered breaded and flavored. Then had to send back and came out naked. We will never be back and friends and family. I have been manager in fast food and to do business like that you will go under. Plus never Acknowledged their birthday.. Very unprofessional, sorry, usually never complain ."
Kebab • Cafés • Mexican • Burgers
"I ordered an impossible whopper on the app with a coupon that said free whopper or impossible whopper. When I got to the store the system marked it as a regular one. I can not eat meat so I am usually happy that they offer the impossible option. I asked them if they could fix it and one employee was nice to me but they called their manager who was rude and insisted that it’s a dollar extra for the impossible one even though the coupon said either one should be free. Very upsetting did not feel respected whatsoever."
"I received a very small burger that seemed more like a junior size. It only had one strip of bacon, which was broken in half and hardly counted as a full piece. The lettuce was soggy, and there was way too much sauce. Considering the delivery fee, I expected a better meal. Unfortunately, everything arrived extremely cold and not freshly cooked. I paid a lot for something I didn't even enjoy. I went straight home after picking it up, and my food has never been this unappetizingly cold before—it's so off-putting that I refuse to eat it. Reheating it with the sauce could only lead to an upset stomach. Even my pet wouldn't touch it."
Cafés • Cakes • Burgers • Fast Food
"Fair wages! they are humans that feed us.... But how bout they are humans and deserve livable wages and consistent affordable health care. I'm aware alot in the system needs a recogning with equality and fairness it would be nice if we can get started. I totally will do it just need the authority. I will totally do it I appreciate fast food places. the living conditions of living creatures need to be recognized and up keep matters."
Lunch • Burgers • Chicken • American
"Good fast food with good price, not much of quality here, but atleast better tha McDonalds but I prefer for a Max if I have a fast food burger (except for chicken burget I think BurgerKing offers a better) but generally I like the place."
Burgers • International
Burgers • Fast Food • Breakfast
Lunch • Burgers • American • Fast Food
Kebab • Cafés • Mexican • Fast Food
"We ordered via the app yesterday but were unable to find a kids meal to add to our order, so I placed the order online and figured that I would order the kids meal once we arrived at the location. I walked in to find several people upset with how long their wait times were. It was not busy at all, maybe one table had people sitting at it. There was a young lady asking about her order, she was told that they were not going to answer any more questions about it. After about 10 minutes, they finally had her order ready. The guy in front of me had placed his order before I walked in, but said he had been waiting 25 minutes. The two in front of him said they had been waiting 40 minutes. It took over 10 minutes before anybody took my order (again, just for a kids hamburger meal) and a wait time of near 30 minutes. Our food was cold to boot. The location was filthy, the workers had bad attitudes, and they deliberately took forever to get orders out. In my over 40 minutes of being there, they only served 4 groups (in addition to the ones above, a DoorDash guy came in and had to wait almost 25 minutes). I will never visit the Valley, AL location again."
Burgers • Chicken • Fast Food • Delivery Services
"I visited the restaurant today with my son and brother. Unfortunately, I found hair in the fries, and I noticed someone who had been sucking on their fingers without washing their hands. I don't think I'll return there again. They might want to consider using hair nets."
Meat • Lunch • Cheese • Burgers
"On Friday night, September 9th, I went to see that 4 employees run all the place! The food came out hot and fresh and they flew!!! Huge praise for this team!! I worked for over a decade of fast food and sometimes it is a very grateful job. I got no names on Friday, but the 4 were amazing, not to mention uncomfortable friendly under this kind of pressure"
Lunch • Mexican • Burgers • American
"I was very disappointed with my dining experience at this restaurant. The customer service was terrible. Upon returning home, I discovered hair in my burger. I called to complain, but they said they were unable to do anything about it. If I had known this would happen, I would have chosen a different place to eat."
Coffee • Burgers • American • Fast Food
"All the staff are polite apart from the manager. I’ve been there twice in the past 2 weeks and she has a serious attitude problem. The first experience she charged me 16 cents a piece for a BBQ sauces. I’ve been eating at burger king for 25 years.. I’ve never ever been charged for a sauce lol. She also fills your cup to the top with ice, you get maybe a quarter of a cup of actual soda. Then for my second run in, I just picked up my family’s mobile order, got home and realized they had screwed up the order.. No big deal, accidents happen. I drive 15 minutes out of my way, back to the BK and I politely tell them they messed up two of the burgers. Girl tells me they’ll fix it and to pull around. Im greeted by the wicked witch of the west manager, she snatches the bag out of my hands, looks up at the screen, looks inside the bag clearly insinuating that I was trying to get free food. She then realizes it’s wrong says “oh my god” storms into the kitchen. Then she brings the correct food back and sarcastically tells me to have a good night. She clearly has stability issues and should take some classes on customer service or seek some form of therapy."
Lunch • Burgers • Fast Food • Breakfast
"I have been a simi regular at this burger king for quite some time and have only seen a steady decline in quality of food and service. The place hasn't had proper wrappers for any of their burgers in months, they hardly ever have any varity of sodas, and one of the soda machines has been broken for over a year now. My friends and I came here for a quick dinner and they had already ordered but while I stood there the workers just stared at me and waited for food to come down when I wanted to order myself it was a good 3 to 4 minutes of the worker just standing there doing nothing and glancing at me every now and then. The food then took 20 minutes to come out as the place had 4 people working during the height of dinner rush. I ordered a bacon king and did not get any bacon on my sandwich. I also ordered an ice cream cone which after waiting for a while at the counter I eventually left because I did not wish to wait forever to get my cone. There was one worker in particular that was very vocal about how they were all alone and doing everything when they in fact were doing hardly anything. While I do not blame the staff for the lack of workers, the lack of communication between them is sad. Evidently the kitchen had said they were out of bacon before I ordered but the person upfront did not register it i guess. The only positive I have to say is the fries were fresh. But I will be going to the Union location from now on. Parking: Very cramped when the drive through is full Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes: French Fries Parking space: Somewhat difficult to find parking Parking options: Free parking lot"
Food • Lunch • American • Breakfast
"I usually have no issue with this Burger King, generally the food is well made and delivered in a timely manor, but you need to update your hours, 12am is listed and yet I pull up right before 11 and not only was anyone able to say it was closed, they cut the lights after 4 minutes of me sitting in the drive. Food: 3 Service: 3 Atmosphere: 3"
Burgers • American • Fast Food