Lucuma
Andrea’s Chicken 2

Andrea’s Chicken 2

318 Grand St, 11211, Brooklyn, United States

Food • Chicken • American


"Absolutely the worse experience I’ve EVER had. I walk in 10 mins before 10pm and I ask for a table for 2. The server asks the other server something and they finally sat us down. Once we sat down, our server gave us the menu and said that the kitchen was closing in 9 minutes. It was extremely weird because on maps it currently says they closed at 11pm. We ordered our food (which was a lot) 1 app, 2 mains and 3 sides. They end up sending the food all at once. BUT what made the whole experience feel rushed was when they started putting the chairs on top of the tables BEFORE we even got the food. Once the food hit the table they started putting ALL the chairs up INCLUDING the ones that were surrounding us WHILE we we ate. They also swept the floors and even turned off all the lamps. As a paying customer you should NEVER feel rushed on your meal ESPECIALLY if it’s one hour before closing. Once I saw this I immediately asked for the check because I felt extremely uncomfortable. I asked the server what time they closed and she said that they changed their times. IF that’s the case then guests should be told that at the beginning of the service, NOT at the end. If you want to have a rushed and uncomfortable experience at a restaurant COME HERE. Now I’m going to edit my review because of the owners response is absolutely insane. Go to MAPS and you can see the time it says your restaurant closes which is 11PM. If that’s not true then EDIT it to the correct time. In the restaurant business there is a difference between the time the kitchen closes and the time the restaurant closes. If your staff would have told me that the restaurant closes in 9 minutes I wouldn’t have dined in. BUT she did not. She said “ you have 9 minutes to order your food” The staff can do their closing side work but not make the guest feel rushed. You can clearly see all the chair on top of the tables even the ones next to us. Please learn how to run a restaurant correctly and teach your staff server etiquette. Thank you."