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Taj Mahal Cuisine Of India

Taj Mahal Cuisine Of India

1430 Carlisle Boulevard Northeast, Albuquerque, 87110, United States Of America

Indian • Buffet • Vegetarian • Delivery Services


"I was disappointed with the service. Came in for lunch and while I was seated immediately and asked what I would like to drink, the service ended there. It looked like there was a lunch buffet but I was not told this nor the price. I also was not given a menu nor even told if ordering off the menu was possible during lunch. In short after being seated I was completely ignored and left to figure things out myself despite having 2 or 3 attendants standing around close by. This figuring things out for ones self was also present when coming in the west entrance. One finds one's self in a hallway after entering and then needing to descend stairs into what appeared to have been an empty lower dining room. Crossing this to another stairway one has to ascend another set of stairs to what appears to be the main dining room and entrance. Without any signs or staff attending guests coming in one can only guess where one is at and where to go. If a person had a disability or difficulty walking this needing to go up and down two flights of stairs without help could actually be dangerous. Like with the menu and buffet, not letting people know what is expected of them, it just seems a crazy way to do business. Normally greeters or wait staff explain what is going on for lunch; specials, prices, etc. or at least ask if a person has been there before. Or you have signs telling people to use the main entrance. This is very basic stuff for restaurant service. It makes one wonder what other basics might be missing here. Communication issues continue to be one of the reasons front of the house service often fails. In this case I just got up and left without eating. If you're letting your customers have to figure everything out for themselves, including how just to enter the building I'm not sure I want to find out what else they are neglecting to tell us."