Maryland Style Crab Cakes Maryland Style Crab Cakes
Borio's Restaurant

Borio's Restaurant

8891 McDonnells Parkway Cicero, NY 13039, United States

Cafe • Salad • Venues • Brunch


"Racist and discriminatory behavior by owner...My family went here recently for my father 's birthday. My mom called twice a few days prior trying to make a reservation for 20 people and asked if she could bring a cake. Both times the receptionist (who is family with the owner) said they don 't take reservations but could do a walk in and she could bring a cake. (Already poor restaurant management experience bc who in their right mind says a 20 top walk in is ok lol) anyway...on the day of my mom called 15 minutes before my family was set to arrive just to confirm for a third time that they were good to walk in as a 20 top and was transferred to the owner who said ABSOLUTELY NOT and that they better not come by the restaurant. Frantically my mom and family tried to figure out where to go for my dad 's birthday with 20 people waiting to figure out the new plan. After calling multiple restaurants who said they couldn 't take a large group last minute (obviously), they decided to try to go to this restaurant and just get multiple smaller tables at varying times in an effort to help out and not inundate the waitstaff and kitchen at the same time. Upon arrival the owner yelled at my mom and told her again ABSOLUTELY NOT and that he told her to stay away. He then said that it was impossible the receptionist during the week told her it was ok to walk in as a 20 top bc it is his family (lol). He then said in front of my entire family and in the most rude and degrading tone possible: IT IS BECAUSE OF YOUR ACCENT THEY DON 'T UNDERSTAND YOU. My mom is Brasilian and has lived in the US for 30 years and has nearly perfected her English during that time...she was embarrassed and felt incredibly disrespected by this little man. You would think after the restaurant having struggled through the pandemic there would be some sense of humility. But alas- true colors always shine through. Long story short: discriminatory, racist, rude, and overall poor restaurant management by the owner From one Italian (me) to another (this restaurant 's owner): VAFFANCULO"