Maui Zaui
Round Table Pizza

Round Table Pizza

2129 Morrill Avenue, San Jose, 95132, United States Of America

Pizza • Family • Italian • American


"If I could give this place negative stars, I would. I placed a pick-up order for 1 large extra-large combination pizza at 3:45 pm on a Sunday 12/29/19. I was told the price and that it would be ready within 30 minutes. I showed up at about 5:00 pm. Nobody knew what happened to my pizza. My order had not even been processed. Other orders before and after mine had been started and completed. The manager never even spoke to me. I asked the overworked girl at the counter if my order could be delivered. (I live about 1.5 miles away). I was told yes but I would still have to pay the $4 delivery fee. Just because I didn't want to wait around for another 30-40 minutes while they made my pizza. I said fine and went home. 90 minutes later, my pizza had still not arrived. I called them at 6:45 to ask where my pizza was. They said it was on its way. An hour later, at 7:45 pm, my pizza had still not arrived. Was the delivery guy walking it over? Was he riding a donkey? I live 1.5 miles away. He could have limped to my place from the restaurant and still taken less than an hour. I called again at 7:45 pm and they put me on hold for over 20 minutes. I got the feeling that they are dodging my call. The manager still never spoke to me. No apology. No explanation. I understand that they are busy, but they are making pizza's, not semiconductors. It shouldn't take over 4 hours to get a pizza. There are other pizza places nearby, and they will be getting my business from now on. I will NEVER buy from these people EVER again. They have lost my business FOREVER! .Horrible management. Horrible customer service. And I have no idea how the pizza is, because even after 4 hours, IT STILL IS NOT HERE!"