Mendigo Sencillo
Las Islas Marias

Las Islas Marias

12203 E Iliff Ave 2, Aurora I-80014-7321, United States

Fish • Tacos • Casual • Seafood


"BEWARE: THIS PLACE IS SHADYYYYY! It was a group of 4 of us. 4. Service was slow. We were the only table in the restaurant besides a few people at the bar. The server that took care of us was gone most of the time. We had to flag her down for everythingggggg, and ask her for things multiple times as she kept forgetting. My order was wrong. She didn 't write anything down, but would come back to the table to ask what we wanted again because she forgot. That 's besides the point. We were a table of 4. The bill came out. We were told they couldn 't split the bill. Something they SHOULD HAVE disclosed to us in the beginning of service. Whatever, we paid the bill and figured it out..... But as I went to write my tip... I saw that there was a 15% service charge. I asked her why there was one because we were not a large party. So why is there gratuity already added? She said let me grab someone that can explain it better as she didn 't really understand English. She grabbed a patron at the bar which explained They charge gratuity for bills over $100. Again... SOMETHING THEY SHOULD 'VE disclosed to us. Which is what I told our server. Then she proceeds to tell me. When I brought the check I told you there was tip included and if you didn 't want that on there... You should have said something before I ran the card. It 's on the menu. She did NOT tell us this. So... I ask to see the menu. She leaves, gets on the phone and comes back saying I spoke to my manager, we can give it back in cash to you. I asked her to bring me the menu where it says it, or the sign at the door that discloses that they Charge gratuity for bills over $100 She said No. LOL. Straight up tells me, No. Because she knows this was a LIE. She comes back with $40 in cash when the gratuity added was close to $45. I asked her where the other $5 is. She said she doesn 't have any small bills and that 's all she has. I told her I have small change for her to refund me back the remaining $5. LOLOLOL She told me Its just $5. Yeah, it 's JUST $5..... But, after everything that already happened... I didn 't want her to get away with being sneaky again. A lot of things were not disclosed to me as a customer. We weren 't told that bills cannot be split (Ok, I understand some computers don 't allow it) BUT, at least disclose that with your customers. Also... gratuity added on bills more than $100???? Never heard of such a thing. I asked her to see the menu after she told me it said it on there.... She didn 't want to bring the menu back to me. Because IT DOESNT SAY IT ON THERE. And then shorting me my refund. Also got employees commenting on my post LOLOLOL"

El Huichol De Don Memo

El Huichol De Don Memo

815 N Lake St, 60506, Aurora, US, United States

Sushi • Mexican • Seafood • Cocktail


"It is very disappointing that they are charging service fees without letting the customer know before deciding to sit down and eat. I understand that it is a curiosity to tip the waitress but to be sneaky about it is bad. At the time of paying, I noticed the charge of 15% charge. When asked on the charge, I received a response that it has a charge of 15% on parties of three and over. I questioned on the charge for one adult and two children is considered three. The response of associate Carmen was that it is a valid charge because the dish ordered was an adult plate. So now, the service fee is based on ordered plate? When I requested the manager in charge, associate Carmen called her manager Vanessa. The manager (Vanessa) told her to tell me that it is the customer's responsibility to read the fine print. Wow what a horrible customer service. So now having customers come in with the intention of supporting your small business treated like the business is doing the customer a favor is just crazy. Since when does a business under value the customer and now thinks its the customer's responsibility to maintain a business going? Please save yourself a 15% fee on an unethical business that doesn't value their customers. I will definitely not be returning this location again and wouldn't recommend it to anyone else. Consume your hard earned money with a business that will value your business and appreciates your presence at their location."