"I've been a regular at Phat Ky for over 10 years, but since moving to Richmond seven years ago, I've only managed to visit twice. On my latest trip back from Hobby, I decided to stop by and order my usual: fried rice, General Tso's chicken, and crab puffs. Unfortunately, everything I received was quite disappointing. The General Tso's was tough and didn't taste fresh, the crab puffs were flavorless, and the fried rice had definitely lost its appeal. I called to speak with the manager, Mark, who kindly offered to remake my meal. However, since I live 30 minutes away, I’d rather take the time to return during the week for a full refund."