Mini Cake
Loaded Cafe Restaurants Santa Ana Mcfadden Ave

Loaded Cafe Restaurants Santa Ana Mcfadden Ave

3760 W McFadden Ave A, 92704, Santa Ana, US, United States

Burgers • American • Breakfast • Creperies


"I am marking down 2 stars as their prices do not match the menu. Side of carne asada for build your own stacker is $5.99 on menu, but charged $6.99, side of avocado $1.99, but server said it was $3.99. Then on receipt stacker showed $18.98, but menu $17.99. When I asked server said it included tax, yet tax was also charged at the bottom of the receipt, plus a 4% noon cash fee. Normally I probably wouldn't have noticed, but since what I originally ordered was $6.99+$5.99+$1.99 for a build your own stacker, I was shocked at the $18.98+$6.99 on my receipt.The server was nice, but she and I apparently were not on the same page with ordering. I asked for a build your own stacker with carne asada, sour cream, avocado, and sliced jalapenos. Somehow she thought I wanted the chicken enchilada stacker with chilaquiles. Because we've never been here, I had no clue what it looked like. When the food came I didn't see the carne asada in it nor the jalapenos. I asked the server if this was the carne asada and she said no, but would bring it. Because the meat had been left off, that made me look at the bill. I also asked why there was a side of chili's when I asked for sliced jalapenos, so she said she would remove them and took the plate.What I did eat was mainly chips and sauce with a side of asada and it tasted ok.My husband ordered a Verde Chicken Enchilada, which was good, but he was still hungry after eating. Seated near the server area, the way they stacked clean dishes was pretty loud and he told me it hurt his ears.Music was good, restaurant has plenty of seating and was clean.The server, Maria, was nice and apologetic for the miscommunication. I was expecting to pay $15.99 or so for my meal, but couldn't just pay $18.98+$6.99. I asked to speak to a manager, but the manager was on a phone call meeting with the owners. Maria just took off the $6.99 and I sucked up the rest.We were really looking forward to this place, but probably won't return. If we do, it will probably be at a different location, as I don't think they should be charging more than what is listed on the menu."