Mrjimaterian (Small)
Mr Jims Pizza

Mr Jims Pizza

670 Big Stone Gap Rd, 75137, Duncanville, United States

Pizza • Cheese • American • North American


"I don?t know why my son?s name came up when the account is in my name but my name is Mary and I am the one leaving the review. Mr. Jim?s pizza is usually delicious and has always been perfect in the past. However, the last two orders we haveplaced have been unsatisfactory to say the least. The first time was a few weeks ago. We get the order home and my garden saladis lettuce. Only lettuce. So I said okay maybe someone forgot to add the the veggies. Then I realized they didn?t give me theranch to go on my lettuce. So at this point I?m getting a little frustrated but agin, Mr. Jim?s is usually on point so I thoughtok, they are having an off day at Mr. Jim?s. Then we get to the pizza and the pizza is burned. The crust didn?t have the garlicParmesan crust like we ordered. It was plain. We agreed that this day was just a fluke. We ate it and moved on. Today we orderMr. Jim?s again and granted they said I could still place an order at 8:50, they close at 9pm. So I was really happy. As we weredriving home I realized they didn?t give me a item from my order. At this time they are closed so I can?t call or go back to getit so I just go home disappointed because I?m now remembering last order. Sure enough we get home and the pizza is burned again(photo added). I am really disappointed in Mr. Jim?s. I don?t know what is going on but y?all need to get it together. I?m sureI am not the only customer this is happening too. My family is worried we will not order from Mr. Jim?s again. I?m sure we willbut I will be sure to check the order for all my items and check the quality of the food before I leave the store movingforward."