"This review is strictly based on this location, and not mr jims as a whole because normally mr Jim’s is great. However, I ordered a pizza with no meat as the person I’m sharing it with cannot eat meat, and instead I get a pizza with everything on it with not only meat but things I’m allergic to as well. No big, I understand, but I call to try and remedy the situation. I called originally at 2pm, and it is now 2:52 and there hasn’t even been someone to pick up the phone to tell me they’re busy, and a timeline when they can get to me. 50 minutes is too long to be on hold in the middle of their shift with no answer, it’s a shame the customer service is so bad at this location, when it is so out of the norm for the company as a whole"