"I used to be a loyal customer of this restaurant, but it seems like things have taken a turn for the worse in the last four months, possibly due to new management. Today’s visit was disappointing: the floor was sticky throughout the restaurant, there was an unpleasant smell, and one of the staff members didn't even acknowledge us. To make matters worse, my friend tried to use a text offer from corporate, but they refused to accept it. I had the same offer, which we receive regularly and have used before without issues. I really hope they consider bringing back Alex, Victor, and Diego, as things were so much better under their management. I may reconsider coming back in the future!"
