"This is a combined operation for Long John Silvers, and also A&W. I am only rating for Long Johns, as I never order from A&W. Generally have pretty good luck here. As with all fast food, they are trying to predict how much they need and be ahead of the game, so there are certainly times when you are eating fries that should be fresher, etc. For the most part they do a decent job at providing food that is fresh and hot, and decent quality. There is a decent amount of condiments available, tarter sauce and malt vinegar for the fish, BBQ sauce for the chicken, honey for the hush puppies, ketchup for the fries etc. For being a fast seafood joint, they generally do a pretty decent job providing good service and food for the amount you pay."