Pad See U
Thai Basil

Thai Basil

2703 North Dirksen Parkway, Springfield, 62702, United States Of America

Thai • Soup • Chinese • Vietnamese


"Not a fan at all. I ordered an item with chicken; it came out with shrimp instead. I immediately pointed out the error to the server right after the food was delivered.She apologized and said she rang it wrong.Okay; not a big deal. I was a server for years; mistakes happen once in a while. I'm not a big fan of shrimp, but it's tolerable. I was on a trip and had too little time for them to remake the dish correctly.However, when the bill came, I was upcharged for the shrimp which I didn't want, didn't order, and didn't particularly like. The server had been made aware immediately, and this should have been fixed before the check was presented. But that's not really the irritating thing.The server then had to take the ticket to the manager, owner, or whoever it was behind the counter that was clearly in charge. As the server is telling her what happened, the person starts giving me suspicious looks and is clearly irritated. She acted like I was trying to cheat her out of the shrimp I didn't order. She did adjust the check, but what's up with the looks? I didn't do anything, and I'm not paying extra because the server rang it wrong.The food was not good either. The meat was very little, the portion overall was small, and the food was basically just a plain stir fry of some vegetables with the little meat. The sauce was scarce and lacking flavor. I had also ordered the vegetable spring rolls; they were bland.I love Thai food and eat it often, but this food was majorly disappointing. I wish I had tried a different restaurant altogether."