"We made reservations, but they did not honor them for us or another group, seating others ahead of us. We ended up waiting 1.5 hours past our reservation time. They claimed we were the only ones with reservations, as if they couldn’t accommodate us properly, and directed us to the bar to wait. The other party left, and after waiting for 1.25 hours, we finally complained and were taken from the bar to the restaurant, where we noticed several tables occupied by people who had arrived after us. We had no waitstaff attending to us—menus were just dropped off intermittently, and we received bread after half an hour. No one offered us drinks or cleared away menus or appetizer plates, and it took another hour for our food to arrive, despite there only being three parties in the entire restaurant. We were very disappointed and frustrated. The food was mediocre and lacked flavor."
