"I've been in the USA for 7 years and have never experienced such a bad hospitality in one of the US rehabilitators. This is the worst restorer for hospitality. Here's what happened to me when I visited Pickles to brunch today (i.e. 2/1/2014). I went to this restorer on Saturday at 11:30. I was very hungry. I sat in a place. Server came and gave me the menu. He did not turn up to 10 minutes, so I called him and ordered “Uttapam” and tea, I told him that he served me tea after uttapam. Without warning me that uttapam takes 30 minutes to prepare that he went in and gave the order. I was in the impression that I got uttapam in 5 or 10 minutes. After 5 minutes he came and served me tea. I told him I can't do it until I finish uttapam. He took it in. I waited for uttapam for 15 mintues, and meanwhile I realized that the buffet started for lunch. Since I did not get my uttapam and I was very hungry, I told the server to cancel uttapam and I will take the buffet. He went in and came after a few minutes and told me that uttapam is on the grill. But I told him to cancel the Uttapam since I had lunch. He didn't say anything, and I went on with my lunch. After some time he bought Uttapam. I was shocked to see Uttapam in my place. He even waited for me before he put uttapam on my table. He laid uttapam and went. When I saw uttapam on my table, I was shocked. I called the server and asked him why he set it when I canceled it. Then he started telling me that as soon as any article is on the grill, we can't cancel it. When I asked him why you told me that when I asked him to quit. When I started my lunch, you ask me to take both. When I started with this server, the owner of the restorer Mr.Nageshware Rao heard our conversation and he began to arguring with me. He told me you ordered it and if it's on the grill, you have to take it, there's no other way. When I told him that your server did not inform me that I must accept the order when it is on the grill. He wasn't able to listen to me at all. When I told him I'm going to review it. He got angry and asked me if I threatened him. I said yes, I'm threatening because you didn't really tell me about the order. Then he lifted his pitch and told me, "I don't care about your damn review, go and do what you want." I was surprised and shocked to hear that. I mean in India there is a saying “Atiti Devo Bava” means “Guest is like God”. Here I see a person who is the owner of the restaurant and when I went there as a paying guest, he humiliated me with such a excitement, I never decided to go this place again in my whole life. Finally, I pay both for uttapam and for lunch buffet. I mean, we go to restaurants to have some rest, but here I see a restaurant that gives you more stress than peace."
Paneer Bhurji
