"While we were in this situation, another patron approached with a pager, returned it to the hostess, and said, "We’re tired of waiting, we’re leaving." The hostess then told us, "Okay, I can seat you now." It was unclear why our reservation suddenly mattered, but we were relieved to finally get a table.
Our server was pleasant but struggled with basic tasks, such as refilling our water and Diet Cokes. We ordered two appetizers, which arrived in a reasonable time, but my tomato basil soup tasted like watered-down marinara. My wife's lobster bisque was so diluted it resembled broth. Meanwhile, my daughter had requested her dressing on the side for her salad, but it came drenched in dressing.
During our meal, we witnessed the shocking behavior of a waiter who was verbally reprimanding a customer at the booth next to us. The customer was simply trying to get his server's attention, and instead, the waiter chastised him for being rude, insisting he should never do that again. This went on for 2-3 minutes, and it was appalling to hear such disrespect directed at an elderly man.
We waited over an hour for our entrees. Eventually, we instructed our server to have the meals packaged to go. We ordered mahi and salmon, but when we got home, we found both were overcooked. The mahi had the texture of dry turkey breast, and the same went for the salmon. Throughout this ordeal, no manager ever came to check on us. We will not be returning."
