"We've been ordering from this restaurant for years, and this is the first time I've had a negative experience. Usually, they are on top of their game, but our order tonight (Tuesday) was a complete disaster. We were feeling lazy and decided to go for delivery, which took over an hour to arrive. When it finally did, the food was cold—barely even warm. Additionally, they got part of our order wrong, but at that point, I felt it wasn't worth raising a fuss. I called the restaurant to express my frustration about the long delay, and the lady I spoke with was understanding and offered a compensation for our next order. I really hope this isn't a sign of things to come."