"Baci Cafe was our go to location due to proximity, excellent food, and great service. We considered ourselves regulars and brought many friends there who also enjoyed the experience. Unfortunately, the service and recognition of their “regulars” has waned. The turn over in wait staff makes it challenging for a relationship to develop. The location was at least moderately busy in the past, but the last few times, patronage seemed sparse. Not a huge deal, but their Open Table app was also not working the previous visit. Today’s experience was a bit disappointing. To start off, the owner’s son did not recognize us. Again, not a big deal but an effort to get to know your patrons falls under “attention to detail.” There were maybe six customers dining and we requested a low table (vs. the high bar like tables). When we were escorted to a two person table immediately adjacent to another couple, my wife asked if the other tables were available. She was told they were reserved. Oh, well! We sat at our table and the waitress was prompt and friendly. We did have to ask for bread and she cheerfully returned with a basket. The bread was old and hard. It was almost an inch thick of crust all around. When our meals were brought to the table, I told the waitress she could take the bread since it was lacking. She said they had just put in fresh loaves and offered to bring us more. We declined. Our entrees were fantastic. Flavorful, nice presentation, and hot. No complaints here! Our waitress did forget to come check on us and more water would have been welcomed. She did come by to offer dessert and wrap my wife’s leftovers. Yours truly’s meal didn’t stand a chance of making it out of the restaurant in anything other than in my belly!! It was still a good experience, but not to the level as we had consistently enjoyed there before."
