"I?ve been coming to Deemer?s for years now and I?m finally fed up. Recently they?ve obviously shifted ownership or gained new management. The menu now includes breakfast in the mornings, and that?s great. Given that I loved Deemer?s years back, I thoughtit?d be a good move. Unfortunately, the food is starting to lack quality and the service is clearly sub-par and amateur. Theworst thing a restaurant can do is provide an inconsistent experience and that?s what I always get: a non-melted Tuna Melt, abad pour of beer with 2 inches of head (happened on 4 separate occasions), a wait time beyond what?s reasonable (such as myfriend getting his meal 15 minutes before mine arrives, even though I ordered 5 minutes before him), and even garlic fries withParmesan, except they?ve forgotten the Parmesan on 3 total visits now. On top of all that, my office recently ordered from therestaurant and nearly half of the order was completely incorrect (many salads were missing their core ingredients; an obviousscrew-up that their team was incapable of catching, I guess). The online ordering system was rushed and they put little effortinto it. When my coworker and I attempted to fix it, the manager admitted they knew of the errors and would refund fractions ofour order in due time. From what I understand, that has yet to happen. I don?t know what this place is doing but they?re doingit wrong. It is disheartening when I have to leave bad reviews for restaurants because I enjoy letting others know of howamazing it was. In this case, Deemer?s American Grill is becoming a major disappointment. The only consistency I receive fromcoming here often is consistent failure."
