"Today I came in for a matcha latte and it was painful for me to observe the BULLYING going on between the workers. The barista fallon was on duty sweeping when I came in, while the other workers crowded in a corner behind the register looking and whispering about her with disdain. When I arrived to the register, they instructed the barista fallon to take register duty and that, the red hair barista was busy when in fact he was standing around talking badly about the barista sweeping, who was then now helping me at the register. This was very intense work place bullying I witnessed and it’s not acceptable in this society. Everyone has to live life, everyone has to work, do not make it harder on them by providing an unstable, bullying, workplace. Please do better management, and to the baristas today working aside from FALLON, you guys are very mean and need to grow up and do not bring bullying to your work place. If you are a manger assume the responsibility of justice. The barista who helped me, fallon, deserves a work place in which she can do her job without unnecessary bullying. That was bizarre to witness.Customer service keeps a business running. If customers are not happy, there is no business. It would be in the company’s best interest to take reviews seriously. Thankfully, Starbucks products and coffee speak for themselves but the employees at this location need perhaps stronger, balanced, kinder, management. Watch the cameras of this morning and you will observe very bad behavior and bullying from the employees even without audio. Please work on this."
