Grill
Pizza • Salads • American • Steakhouse
"I was really looking forward to eating here. It was a Saturday night and I had already researched their menu on the website and reviews. I never go to the contact page on the website because I don't need to contact them. None of the main reviews or keywords said anything about reservations. The front of their website said nothing about reservations. You actually have to go to the contact page and there it says that you can make reservations. Needless to say, I needed a reservation and I didn't know I could even make one. They would not seat us because they were already booked for the night. The bar was half full so I asked if I could eat there. They said they don't serve food at the bars on Saturday nights because it's too busy in the kitchen can't handle it. So don't be like me. Call and make a reservation."
Beer • Wine • Seafood • Bar-lounge
"I have been going here periodically for well over 15 years. It has been a choice primarily for its ambience and good food. Historically the service has been great however the restaurant has now shifted to a very impersonal on-line ordering platform wherein you scan a QR code and place your order using your phone. I found the menu more difficult to browse in this manner and it detracts from time with friends and company. Also, once orders were placed and eventually delivered by wait staff, the wait staff rarely returned to the table for any follow up needs or checks. They simply dropped off the orders and walked away. After waiting about twenty minutes for a dessert we ordered I had to leave my table to find wait staff to inquire about its status. He was very attentive and within 3 minutes had delivered it to our table. That was our last interaction with staff as they never returned to ensure our on-line bill was clear and complete. I may not return if the current process remains as it was clear management is pulling a Walmart attitude by understaffing and making the customer perform their own services."