"My friend is currently training to become a physician's assistant and is going through a particularly challenging rotation. A few days ago, I ordered her breakfast for delivery, and everything was fantastic—except her pancakes arrived without the cream cheese frosting. The next morning, she playfully called the restaurant to express her disappointment. To our surprise, the manager invited her to come in, where he generously gave her a container of the cream cheese frosting and even remade her entire meal for free! This level of customer service is remarkable, and because of this experience, IHOP has become my favorite restaurant in Albuquerque, just edging out Campo at Los Poblanos. Thank you, IHOP, for making both my friend and me so happy!"