Rock Roll
Shiki

Shiki

114 Venture Lane, Statesville, 28625, United States Of America

Asian • Sushi • Steak • Chicken


"My friend had ordered us Shiki Ventura Lane in Statesville) through Door Dash!! Well, when we got our 2 dinners(1 Teriyaki steak mixed vegetables (1- Teriyaki chicken mixed vegetables we both noticed that’s the Teriyaki sauce must have been watered down as it had NO FLAVOR! and when we started to eat the vegetables they tasted sour, yuck!!!I called to make a complaint but I didn’t have the right location as I thought! Anyway, she tells me to find out which Shiki the order was placed at. She said had it been them she would have gave us a refund/credit this was the Broad Street location) which I always order from and NEVER Had any problems! You get quality food and excellent customer service!Also, I call Ventura Lane a minute or 2 before closing and the girl answers the phone “ we areNow closed we will not take any orders-click” Hung up!!! So I call back and cut her off when she starts saying I don’t need to order I have a complaint! She says callDoor Dash they have to take care of this! I told her what I was told by the other store, she said she would give me a credit/refund, she says NOPE, click!!Beware of this Shiki!!! From the nasty food all the way down to a CASHIER who answers the phone and is extremely rude!!!! If they don’t have customers she doesn’t have a job but by the sound of her nasty voice- she must not care!!!!Customers BEWARE!!!!Broad Street is the place to go for Shiki-Excellent service, excellent food when calling you will NEVER get that attitude!"