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Firestone's Culinary Tavern

Firestone's Culinary Tavern

105 N Market St, Frederick, United States Of America, 21701-5421

Wine • Full • Bars • American


"This was our first time eating Firestone 's. We chose to go there because our two go-to restaurants were closed after the holidays. I ordered their French onion soup. My wife ordered the cheeseburger. The food came fairly quickly. The soup looked good and the portion was what I expected for a lunch soup. I 8Unfortunately that is where the good ends. I took only one bite of it because it was so extremely SWEET. I have had many bowls of French onion soup but never have I had a bowl that was sweet. My wife tasted it too and was shocked by how sweet it was. Her burger was large and quite rare inside. She prefers rare, generally, but this was almost too rare for her. She had asked for medium rare. This was almost cool in the middle. She had French fries, which were dark and quite mushy. I don 't mind that she does so I had her French fries for lunch. The waiter didn 't come back to check on us until my wife had eaten most of her burger but not the middle rarest bit . It was at least 15 minutes. He asked how our food was and I told him that I did not care for the soup, explaining that I found it to be extremely sweet. He said that of course it was was sweet, it was made with Vidalia onions and brown sugar ?! . He did not apologize or say anything like I 'm sorry you didn 't care for it, . They did remove its from our bill, at least. With regard to the ambiance of the place: it was quite loud, but we expected that, at least."

Pitch

Pitch

5021 Underwood Ave. Omaha, NE 38132, 68132-2219, United States

Pizza • Seafood • Italian • Pizzeria


"Let me start of by stating the positive.  For many years my wife, friends and I have been visiting Pitch Pizzeria and have enjoyed many meals and great service.  Today that image was completely destroyed.  We entered Pitch West to be greeted by the hostess who started by saying we had three options, table one had a reservation in 60 minutes, table two. at the high top. had a reservation in 90 minutes or we could sit at the bar.  To be clear, we arrived at 5:20pm for happy hour.  I have been in the service industry for over a decade and worked for some of the finest restaurants in Omaha, prime steak houses, and was floored by this time limit for eating at a restaurant.  It is very likely we would have finished our meal prior to that timeframe, but being given an ultimatum as soon as we arrived is BAD SERVICE.  After speaking with the manager we agreed to stay and sit at the bar.  This is when BAD SERVICE went to RUDE SERVICE, the VP of Operations, Dean Leisman, came over after we sat down and interrupted a private conversation my wife and I were having to continue to inform us how we should have made a reservation if we wanted to eat at his restaurant.  From there things got even worse, I am shocked by the disrespect and unprofessional attitude displayed by a VP of Operations of a business not to mention a restaurant.  After being "scolded" by the VP of Operations for not making a reservation I told him that I would be leaving.  His response was "good".  It was only shortly after this incident I learned he was the "VP of Operations".  As I exited the restaurant I spoke with the manager who was very friendly and convinced us to stay originally and informed him of how we were treated.  During that conversation the VP of Operations Dean Leisman said and I quote "I am the owner and don't give them anything, let them leave". This was very embarrassing as we were chased out of the restaurant by the VP of Operations or as he calls himself the "owner".  We will never return and will be spreading our experience to anyone that is willing to listen.  Do not eat here unless you want to be treated terribly.  I cannot express enough dismay.  The worst part about this entire experience is Pitch was our favorite restaurant."

Heritage Food Drink

Heritage Food Drink

1379 U.S. 9, 12590, Wappingers Falls, United States

Food • American • Farm To Table • Farm-to-table


"This restaurant has tremendous amounts of potential, held slightly back by small little details that add up. First off, the venue is beautiful. The vibe, the decor, the location, it's absolutely excellent and sets the mood perfectly for any event. Having two levels leaves plenty of room, and spacious dining rooms. Next, the service staff is kind, welcoming, and helpful. However, they are missing some core rudiments which I would expect of a venue like this: regular stops to fill water, or dropping a water glass for self service. walking through the menu, offering suggestions for popular or seasonal items letting you know up front which dishes are good to share, and which are better ordered solo. The great thing is, the impression I got from the staff was that they're all incredibly eager, and willing to learn they may just not have been trained to do so. I say this in part because we noticed a manager making rounds of the guests and staff, and generally also glossed over these finer points of hospitality. Once impressed at the top, I have no doubt the staff would immediately take up the challenge and excel. Finally, the food. The bar program is impressive! I wanted to stay all day to try all the drinks the Bourbon Blaze was our absolute favorite. No notes, solid drinks. For the food, we found ourselves a little disappointed with discrepancies in description on the menu, and what we got. For example, for the Short Rib hash we were expecting potatoes akin to, well, a hash. Instead, we had a disappointingly small wedge of potato the short rib was plated on. Also, we ordered two dishes of short rib, and the salt levels were pretty different between them. For portion sizing, I had the country egg Benedict, which was also a bit on the saltier side, but more importantly was overwhelmed on the plate with salad. I loved having the salad with the Benedict, but the salad actually partially covered one of my eggs this was an overwhelming amount of greens that obscured the fact that I had two to begin with. In this particular case, less is more. Finally, for the desserts, the portion sizes were massive! Very, very generous, but I wish I had some warning up front how big the banana pudding and the apple crisp would be, either by the server or the menu. Each of those dishes could serve at least two people and we ordered one for each of us. Overall, there's definitely room for improvement, and I hope they do! Heritage has a lot of promise and I'm excited to see how they implement changes and improve further. I will absolutely come back to track their journey. Service: Dine in Meal type: Brunch Price per person: $30–50 Food: 4 Service: 3 Atmosphere: 5 Recommended dishes: Cast Iron Beer Mac and Cheese Parking space: Plenty of parking Parking options: Free of charge parking lot"