"I recently revisited Big Momma's after quite some time, specifically on July 1, 2022. While it wasn't crowded, I noticed they were preparing many orders, so I anticipated a waiting period. Unfortunately, I ended up waiting nearly 39 minutes for my meal, and when it finally arrived, the chicken was overcooked. It was extremely hard and dry. I had ordered dark meat, but when I got home, I found I only had a wing and a leg. This left me feeling quite hungry and disappointed. I understand that many restaurants are facing staffing shortages and that patience is essential these days, but considering I paid for my meal, I expected better than overcooked food."
