"Frequent customer and was very disappointed by our dining experience this evening. We went to dinner to celebrate my grandsons birthday, and were comfortably seated at our table with a booth, which was great to accommodate our 2 year old. The chef came to the table and asked us to move because he said the table was not working. When dining with a 2 year old moving all of your items isn’t an easy task, but we managed. Shortly after we were moved, guests were seated at the table we were asked to be moved from and served from there! Although this did not make sense the dinner went on and we were served lo mein that was thin pasta noodles and they were undercooked, the rice was hard and undercooked. They forgot the shrimp with our shrimp and chicken order, and when cutting food to toss into peoples mouth, including people who were not with our group, the chef took chicken from my grandsons plate and cut it to throw to people! The table behind us received balloons, candle, the gong and microphone for a birthday celebration that did not even exist. When we arrived we overheard the owner asking if they were there to celebrate a birthday and the guests said no, but they did acknowledge their kid had a birthday later this month. This would not normally have bothered me except we received no celebration for my grandsons birthday or the elder gentlemen that was there with his family whom also was celebrating his birthday, both of which the chef had acknowledged at the beginning of our meal. Again, I frequently visit the restaurant and usually am very pleased with the service we receive, but again this time we were just extremely disappointed."
