"The experience at this hotel, which charges prices comparable to a 5-star resort, was disappointing. The exterior is grand, but there is no public parking, only valet. While the valet staff are friendly and efficient, the entrance is chaotic due to poor organization. Despite having ample space, separate lines for different guests, and a pretty lobby, there are issues with registration and hidden fees. The rooms are basic Hilton rooms with some unique artwork, but the bathrooms lack ventilation. The central air system is outdated, and there are no basic amenities like pencils or paper pads. The restaurants were a letdown, with breakfast offerings similar to a budget hotel but at a much higher cost. The location is across from Huntington Beach, but there is no direct access to the sand. The pool areas have artificial sand added, which can be messy. Overall, this hotel does not live up to the standards of a true resort experience."
