"I 'll begin this review by saying that I had been looking forward to, and tried to find an occasion to visit Heirloom Cafe for a very long time. I 've lived in San Francisco now for a year and have had dozens of dining recommendations, but I found this one on my own and was excited to visit a local gem in my neighborhood of the Mission. When one of my hometown friends visited, I wanted to bring her, and my local friend in SF for a ladies ' dinner on a Saturday night. The food delicious, presentable, a great portion. We had the fettucine and salmon and both were divine. The wine selection abundant, knowledgeable, perfectly dry white and rosé to our taste preferences. The ambiance candlelit, dim, great for close colleagues, friends, or a date. What completely turned us off however, was one of the servers. 1. She seemed to be under the influence. Her words were slurred, and she approached our table in jerky movements. 2. Our third guest arrived a bit after us, and about a minute after sitting down, the server came to our table and said What 's the gameplan without asking to see if she had a chance to review the menu and decide 3. She accidentally knocked over the entire water decanter onto my friend 's seating area, lap, and jacket. she didn 't apologize but instead said it can be refreshing . she continued to wipe it while not noticing that she was carrying 2 more decanters in her arm that continued to pour out luckily a few other servers came to dry up the area 4. We left a nominal tip instead, and she came to the table while we were sitting there, stared closely at the receipt, and marched away to show her manager. Heirloom cafe: your other servers, from what we could tell, seemed to provide good service. We also spoke a few times to who we believe might be an owner and he was great. You should re consider this server that has left an incredibly bad taste in our mouths and we will not be returning, nor recommending it."
